Cancellation Policy

Jyoti Garg believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  1. Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. The customer can contact +91-7793853722 . For cancellation payment will be made in next 48 hrs of cancellation request.
  2. There is no cancellation of orders placed under the Same Day Delivery category. 
  3. No cancellations are entertained for those products that the Jyoti Garg marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible. 
  4. Jyoti Garg can accept refund/replacement can be made if the customer establishes that the quality of product delivered is not good. 
  5. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. 

Refund Policy –

It is non- refundable product .return will never accept in any condition .Because this is stone item and this is not returnable category thats why we cant take return if you have problem regarding qualities your feedback will be considedred on high priority.

For any query or questions contact us at
+91 81072 49665
+91 77938 53722
sales@jyotigarg.co.in

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